NoBroker Heuristic Evaluation

Create a seamless and user-friendly a new user experience to occupy a new flat, house or any property and also a brokerage-free proptech company that provides all sorts of real estate services under marketplace, which includes buying, renting, packers & movers, and home services Re-designing a new user experience to occupy a new flat, house or any property at https://www.nobroker.in/ (Personal Casestudy, not affiliated with any company)

Vision

Conduct comprehensive heuristic evaluation of NoBroker platform to identify usability issues.
Redesign user experience to create seamless property searching and occupancy process.
Improve marketplace features including buying, renting, packers & movers, and home services.
Create a brokerage-free experience that empowers users with direct property access.

Victory

Identified 40+ usability issues through systematic heuristic evaluation.
Redesigned user flows with improved navigation and information architecture.
Created unified marketplace experience across all service categories.
Delivered recommendations for enhanced trust and transparency in property listings.

40+

usability issues identified

heuristic principles evaluated

12+

screens redesigned

May possible 60%

improvement in task completion